Frequently Asked Questions
Discover all the most frequently asked questions
What are the added values of BBGear?
What are the added values of BBGear?
This activity is a passion.
I am very knowledgeable about part compatibility. Watchmakers and jewelers (most of them anyway) probably don't spend the time I do looking at hundreds and hundreds of mods to learn about possible modifications and combinations.
I am very responsive to give you the answers to your questions.
I provide maximum advice based on my experience.
In addition, I offer the water resistance test as well as the adjustment of the movement with chrono-comparator for each watch.
Should we send a watch and/or the parts needed to assemble the watch?
Should we send a watch and/or the parts needed to assemble the watch?
No, you send me your request with as much detail as possible and if possible photos.
Then I will tell you the feasibility of your project.
I order all the parts, you don't have to do anything.
What does the service of a personalized watch include?
What does the service of a personalized watch include?
The service of a full custom watch (watch assembled from spare parts without basic watches) includes :
- the leak test
- movement adjustment with chrono comparator (-5/+15s/d)
- the black BBmod aluminum box
- a tool that allows the bracelet to be removed and replaced
- a screwdriver to remove and replace the links (only for watches with steel strap)
- a BBmod microfiber cloth
Do you offer a warranty?
Do you offer a warranty?
The watches I make are guaranteed for 3 years but I am not responsible for any damage that may occur to the watch.
I simply have no way of knowing whether the wearer of the watch made sure the crown was screwed in before swimming with it, or whether he did not change the date or day while in the death zone (see instructions).
I will fix what I did by mistake, but that is very unlikely.
For more information, see Article 8 of the T&Cs.
What are the payment methods?
What are the payment methods?
Payment is made directly when ordering by card (I will send you a link when paying) or by bank transfer. It is also possible to pay by PayPal but you will have to add 4% to the total price.
It is also possible to pay in 2 installments, 50% when ordering and 50% just before I send the watch (usually 4 or 5 weeks after ordering)